iPad

• My ZAGG Keyboard doesn't work. . . What do I do to make the internal keyboard work in Elite Field?

  To make the internal keyboard work you will need to turn off the internal Bluetooth Radio on the iPad. Click Settings/Bluetooth and turn it off.    If you reset your iPad you will have to make sure to...

• How do I clear the History and Web Data on the iPad?

  To clear your history and web data, go to Settings > Safari, and tap Clear History and Website Data.  ONLY DO THIS IF ALL INCIDENTS HAVE BEEN POSTED AND FINISHED on the iPad....

• The keyboard has lost its Bluetooth connection to the iPad. How do I get it connected again?

  First, make sure you have sufficient battery power on your Keyboard.   This may be the issue with the connectivity.   Also, make sure the Bluetooth power on the iPad is active and that the ZAGG Keyboa...

• The iPad screen is cracked/damaged. . . What do I do?

  Please let your immediate supervisor know what happened so they can get you a replacement.  Submit a GMR ImageTrend Support Ticket if needed....

• Increase Storage Size? What do I do?

  If your Safari browser asks you to Increase Storage Size, click Allow.    Elite Field uses your browser storage to store all the data sets for the program.   DO NOT CLICK CANCEL.   This will not allow...

• I see that an iOS update is available. Should I do the update?

  Updates are being managed by the GMR Information Technology (IT) Department – there is a 60 day delay between the time Apple issues the update, to when the update will be applied If you receive a mess...