If the CAD system is down please first submit a CAD down ticket to GMR IT if one has not already been submitted. If you are unable to add the CAD/Incident number to your chart please do the following...
From inside an incident, click the CAD button. Use the filters to search for a CAD incident Import CAD Filters Unit Notified Date (EMS CAD): Enter dates to filter incidents by unit notified date. You...
The Communication Center CAD times are based on when they were notified that the scene flight turned into an Interfacility Call. Those times cannot be changed and have to reflect when they received t...
Because this didn't turn into a flight, there is no Unit Dispatched or Unit Acknowledged time in the Golden Hour CAD. Because of this missing data the ImageTrend system puts in a 12/31/1899 date fo...
CAD times are based on aircraft movement. Since the aircraft didn’t move until you lifted and headed to the receiving hospital the first time which is enroute is actually that time. We have intenti...
There are 3 main reasons why you cannot access your CAD data: 1. You are not connected to the internet 2. You have selected the wrong agency when you logged in 3. The date span is not correct If th...
To updated your times click CAD and select Reload Current:...
If you do not have the correct CAD data downloaded then re-download the correct one. Click on CAD and select Download another:...