Zoll Cloud

• I cannot get my Zoll Monitor connected via Bluetooth to the crew iPad or iPhone. How do I get it connected?

  Please contact your Clinical Supervisor for assistance connecting your Zoll X-Series monitor via Bluetooth to your Apple device (iPad/iPhone).     Step 1:  Ensure Bluetooth is enabled on the monitor S...

• I have been told to contact Zoll Cloud. What is contact info?

  Zoll Data Support: 800 348-9011 Option 1 - Support Option 2 - Data...

• How do I update the 12-Lead Distribution on the Zoll Monitor?

  After the monitor has been cloned the 12-Lead Distribution list will need to be updated. This can be done from the Wireless Menu in the monitor settings. Make sure the monitor is connected to the inte...

• ETC02 waveforms are not coming over from Zoll Cloud but ETC02 values are in the chart. . . What do I do?

  Have you Clinical Supervisor check your monitor settings: Supervisor/Log/Waveform Recording Make sure Record Displayed Waveform =  “All Displayed Waveforms” NOT Top Waveform Only....

• We swapped monitors. . . how do we clone it so it will send data to Zoll Cloud?

  Before you ship the original monitor in for service please clone it.  The instructions are attached below PDF below. You will need to use a USB 2.0 drive that is 16gb or less.   Larger USB drives will...

• When trying to pull vital signs, EKG, and rhythm strips over from the Zoll Cloud, I get an error message that says “Failed to save incident data. Please close your browser and reload incident.” Despite doing so, I have still been unable to upload my data or save or post my chart. What do I do?

  This occurs when the data coming over from Zoll Cloud is not complete (only seconds or minutes in duration).   Please verify your complete case is uploaded to Zoll Cloud and you are accessing that cas...

• My waveforms from Zoll Cloud are missing. . . what do I do?

  You will need to Post your incident (DO NOT MARK FINISH) in Elite Field and re-download the Zoll Cloud Data in your incident using Elite Web.  Please make sure you use Google Chrome on the desktop com...

• The time is not correct on the monitor because of the time change. How do I set the correct time?

  NOTE:  In the GMR Zoll configuration, Clock Synchronization SHOULD NOT be enabled.   When accessing the Date and Time field you should see the following: If you see this image below when accessing the...

• New Zoll Power Tools (AEL)

  New Zoll Power Tools have been released which will help streamline documenting Vital Signs and Monitor Events/Procedures.   This upgrade will also help with downloading data from Zoll Cloud. Elite has...

• Zoll Monitor Soft-key Integration

  At this time Zoll Monitor Softkey Integration with ImageTrend is not active.   We are working with Zoll and ImageTrend to address some key issues before we can move forward and deploy the feature. ...